We respect your privacy and will treat all your personal information as confidential. We promise not to sell, disclose or distribute information about you as an individual other than for the sole interest of administering your order and ensuring that we provide the very best service to you. All information is stored on a secure server and we respect the tems of the UK Data Protection Act 1998. We only use your personal information under the following circumstances:

i. to administer your account and for this purpose we may disclose your details to our third party service providers/ suppliers for the sole purpose of processing your order;
ii. contact you if there are any problems with your order;
iii. to further administer this Website and it contents for the purpose of improving your shopping experience with us;
vi.  with your consent, to notify you of products, special offers or events that may be of interest.

By ordering from us, you agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing. By creating a shopping account with The Letteroom, you will be given the option to receive information from us which we feel may be of interest to you. If you do not wish to receive information from us, please ensure that you tick the appropriate box. You may also unsubscribe from our contact list or change any of the information we keep about you by sending an email to orders@theletteroom.com or by signing into your account and administering the basic information we hold about you.

In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small test files the site can use to recognize repeat users and to allow us to observe behaviors in order to improve the site for you.